Network downtime is just not an option. What’s your business cost of being down for 24 to 48 hours or longer – in terms of lost sales, productivity, and customer loyalty? IntraSystems’ IntraWatch Managed Services is designed to provide your organization with proactive support services that anticipate and prevent IT problems before they occur so that you can reduce the risk of system failure or outages. IntraWatch Managed Services uses networking expertise, technological tools, and methodologies to ensure zero network outages all while maintaining business continuity.
IntraSystems offers various levels of managed services to meet our customers’ needs. Some customers may require 24×7 monitoring AND remediation while others customers require 24×7 monitoring and 5×8 remediation support. Regardless, we have the managed services solution to meet your needs. IntraSystems provides a comprehensive suite of remote infrastructure services for your servers, desktops, firewalls, load balancers, storage, backup, etc. Monitoring services are performed 24×7, 365 days a year by experienced, certified technicians who use enterprise-class technologies and follow proven ITIL processes to ensure 24×7 uptime for your infrastructure environment. The IntraWatch Agent resides on each Windows device and provides data to the IntraSystems’ NOC on a secure port. Data collected includes metrics, inventory, and performance data per Agent.
Services include the following for a core set of mission-critical infrastructure technologies, such as Microsoft business applications (MS SQL, SharePoint, Exchange, AD); servers; virtual machines; desktops; network devices; firewalls; storage; and backup management infrastructure.
Our Managed Services are built upon the successful installation and configuration of technologies that IntraSystems’ Support Team, Professional Services Team, and Network Operations Center (NOC) Team utilize to monitor and maintain critical technology systems. Consider the following key benefits:
Contact Us today or send an email to sales@intrasystems.com to get started on ensuring that your network is running at optimal performance.