XenApp and XenDesktop Advanced Concepts – Troubleshooting

This course is designed for students with previous XenApp and XenDesktop experience who would like to expand their skillset and learn about advanced troubleshooting tools and methods. Learn about the tools used and issues encountered by Citrix support using real world support ticket scenarios. Students will have access to a virtual lab environment to troubleshoot some of the top support issues and learn how to effectively identify the root cause and implement appropriate solutions. The course covers XenApp and XenDesktop services, databases, StoreFront, and Virtual Delivery Agent registration and connection. Recommended prerequisite courses:

• CXD-203 Managing App and Desktop Solutions with Citrix XenApp and XenDesktop 7.6 or
• CXD-300 Deploying App and Desktop Solutions with Citrix XenApp and XenDesktop 7.6 or
• CMB-300 Deploy and Manage Citrix XenApp/XenDesktop 7.6 Fast Track

Associated courses:

• CXD-301 XenApp and XenDesktop Advanced Concepts – Optimizing the End-User Experience

Please refer to CXD-302 for the course outline.