Goliath Technologies offers end-user experience monitoring and troubleshooting software, with embedded intelligence and automation, that enables IT pros to anticipate, troubleshoot, and document performance issues regardless of where workloads, applications, or users are located. By doing so, Goliath helps IT break out of reactive mode, and into proactive mode.
Goliath Technologies supports organizations across verticals, but is known as a Standard in Health IT by uniquely addressing the challenges healthcare IT professionals face. With business and technical relationships with all major EHR vendors (Allscripts, Cerner, Epic, MEDITECH), Goliath integrates performance metrics from the EHR application, end-user experience, and Citrix delivery infrastructure into a single console to troubleshoot and resolve end-user experience issues quickly.
IntraSystems and Goliath Technologies’ strategic partnership provides a unique opportunity for organizations who lack the staff and expertise to fully support end-user experiences across their Citrix Virtual Apps and Desktop (formerly XenApp, XenDesktop) environments to fill the gap with software. Goliath Technologies offers technology that automatically discovers an organization’s entire Citrix infrastructure and then intelligently identifies what to monitor, the thresholds to set, and then alerts when thresholds are exceeded for all potential events, conditions, and failure points regarding end-user performance. The result is end-user performance issues are avoided, and if they do occur root cause of the issue is isolated and resolved quickly.